Sub-processors
The third parties that process personal data on KukoPay's behalf, covering infrastructure, payment partners and website analytics: what for and where.
This English text is provided for convenience. If it differs from the Chinese version, the Chinese version prevails.
These are the companies that process personal data on our behalf to provide the Services. Each is bound by a written agreement that protects the data at least as well as our Privacy Policy. We give merchants at least 30 days' notice through the portal or by email before adding or replacing one; a merchant may object on reasonable data protection grounds.
Infrastructure
| Company | Purpose | Location |
|---|---|---|
| Hetzner Online GmbH | Servers and databases hosting the KukoPay platform | European Union |
| Cloudflare, Inc. | Private storage of merchant uploads (verification documents, dispute evidence, logos); network delivery and protection | Global network |
Email is sent from our own mail server, hosted with the infrastructure above.
Payment Partners
Banks, card networks, acquirers and payment service providers process payment, settlement, refund, dispute and merchant verification data to provide their services. Some act as independent controllers under their own privacy policies. Their names are available to merchants on request.
Website analytics
| Company | Purpose | Location |
|---|---|---|
| Google LLC (Google Analytics) | Visit statistics on kukopay.com, only after the visitor accepts analytics cookies | United States |
Questions: [email protected].